Business Needs
- Automation of the customer onboarding process
- Performance measurement to ensure TAT adherence and closures
- Identification of bottlenecks and process improvement opportunities
- Technology interventions to reduce human effort
Key Features
- Digitization of the on-boarding workflow via 3 layers – Data layer, Communication layer and Business layer
- Process re-engineering and optimization
- Establishment of measurement system for performance baselining
- Automation of manual steps for improved productivity and scalability
- High level graphical representation of complete dashboard for senior management
Benefits
- Scalability : Ability to ramp multi-fold without increase in headcount
Company Background
A US based leading data sharing, payments & analytics company providing technology & expertise for retailers, suppliers and distributors to improve transparency and collaboration through data integration, payment transactions and business analytics.
Offering Categories
By Use Case- Operational Efficiency
Services
- Data Modernization Advisory